Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-shampooing.storysurge.net (hereinafter referred to as “Carpet Shampooing,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and subsequent amendments (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://carpet-shampooing.storysurge.net
  • Any mobile or desktop applications developed by us
  • Services and products offered through our platform
  • Interactions between our users and authorized representatives

Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Policy governs your interactions with us when:

  • You sign up as an authorized user for our applications and services
  • You visit our websites and engage with the content and features
  • You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a variety of personal information to enhance your experience and provide tailored services. The types of data we gather include:

  • Account Information: Details related to your user account creation and maintenance, such as usernames, passwords, and contact preferences.
  • Payment Information: Data necessary for processing transactions, including cardholder names, payment card numbers, expiration dates, and security codes.
  • Financial Information: This may include bank account details or cryptocurrency wallets for direct payments.
  • Purchase Information: Records of your orders, including products purchased, quantities, pricing, and shipping addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our services on them.
  • Location Data: Information about your geographical location when you interact with our apps or websites.
  • Feedback and Reviews: Comments, reviews, and ratings you provide to help us improve our products and services.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Search history, preferences, and interactions with product recommendations to personalize your experience.

We collect this data through various means: user input forms, account settings, automated tracking technologies (like cookies), browser fingerprinting, and third-party service providers.

Cookies

Carpet Shampooing uses cookies to enhance user experiences and analyze website performance. Cookies are small text files stored on your device by our servers or third parties we work with. They serve multiple purposes:

  • Strictly Necessary: These ensure the basic functions of our websites, such as enabling login sessions and remembering user preferences.
  • Preference: Cookies store settings and customization choices to provide a personalized experience.
  • Analytics: Used by analytics providers to track website usage, gather statistical data, and generate reports on our online activities.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for. This may include:

  • Maintaining user accounts and providing services requested by users
  • Complying with legal obligations and regulatory requirements
  • Resolving disputes, troubleshooting issues, or handling complaints
  • Conducting research and analytics to improve our products and services

Once the retention period expires or when data is no longer required, we securely delete or anonymize the information unless we are legally obligated to retain it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: Ability to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Under certain circumstances, the right to request the deletion of your personal data.
  • Restriction: Limitation on how we process your data based on specific objectives.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for direct marketing or similar purposes.
  • Non-Discrimination: Right to be free from discriminatory decisions based solely on your personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to all reasonable requests within a reasonable timeframe.

Changes to Policy

Carpet Shampooing reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via our website, and updated policy versions will be readily available for your review.

Contact Us

For any inquiries, data-related requests (including subject access requests), or if you have concerns about our privacy practices, please contact us:

We are committed to handling your personal information with the utmost care and security. This Privacy Policy was last updated on [insert date].